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We don't have portal access and/or a Competent contact

A Competent contact is needed to access the Nordic Ecolabelling Portal. If you don’t know whether your company has a Competent contact assigned, please contact us at support@nordicecolabel.org. In case a Competent contact is missing, please follow the steps below:

  • The first thing you need to do is fill out the Power of Attorney for the Nordic Ecolabelling Portal. In the form you must fill in, among other things:

    • Country: The country in your company address.
    • Competent contact: A person given the mandate to decide who should access the company's applications in the portal.
    • Authorised signatory: A person in your company with the right to sign documents on behalf of the company.
  • When the Power of Attorney form is completed, the person stated as Authorised signatory will receive an e-mail with a link to digital approval of the contract (including regulations for Nordic Swan Ecolabelling).

  • When the Authorised signatory has approved the Power of Attorney form, it will be quality assured by Nordic Ecolabelling. The person stated as Competent contact in the form will be assigned portal access, and will receive an e-mail message with login instructions within 1-2
    working days after the Power of Attorney has been signed.